Research

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The Business Model Growth Map

Download Growth Map Guide Download How Will Your Business Model Evolve? You know you need to clarify where your business model is headed. Whether you are just starting, scaling into growth, or you are the market share leader, you are

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Airbnb West Village

Design for the Angry Citizen

I was angry. It was 3:00 in the morning, and there was yet another springtime alleyway party in the Airbnb hotel behind my building. I live in the West Village of New York, which is home to a number of these buildings.

Let me describe how the Airbnb hotel works.

The Airbnb Hotel: An absent landlord owns a large building with multiple small units in a hard-to-reach location.

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Meeting

Is Your Calendar Hostage to Internal Meetings?

You know you want to reduce your risk, find the optimal path for your business, and validate that you’re on the right path. Are you going to let a few internal meetings get in your way?

I tend to speak to the converted – the innovation groups and startups that know they want to generate stronger business model options through direct customer discovery and lean experiments. But the biggest struggle and fight revolves around the calendar.

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Connected Hardware: What Are The Business Model Options?

See how hardware and product makers are combining business models from software, coffee makers, and the razorblade industry to redefine how we want, use, and love things.

Necessity breeds invention. If you are looking to be inspired by business model innovators, keep your eye on the makers. Wearables, smart home devices, and the graduates of successful Kickstarter and Indiegogo campaigns are experimenting not just with product innovation, but business model innovation.

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broken glasses

Customer Delight is Elusive – Focus on Customer Pain

Last week it was one of those rare perfect sunny days in New York City, and I found myself looking up at the sky as I crossed West 4th Street. I was soon to be punished for my reverie. While enjoying the sun, my glasses had slipped out of my pocket and onto the middle of the street, but I hadn’t noticed this yet.

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Growing Pain

Are IPOs the Death of Innovation?

It would seem that young founders no longer dream of ringing the NASDAQ bell.

The initial public offering (IPO) – the first sale of stock by a company to the general investing public – used to be the goal post for entrepreneurs. The story went like this: start a company, seek investment from angels and then venture investors, achieve outstanding growth, and launch an initial public offering. The NASDAQ bell ringing day is celebrated like a ritual on Wall Street.

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apple

Life Hack Tips for Biased Decision Makers

We know that unconscious bias happens in all of us. We categorize, we find patterns, and we like to group people. We decide who is in our “in group” – and then we favor our group. This ability to tell who is a friend, and who is a foe, helped early humans survive.

We like to think we are all reasonable open-minded humans who do not pre-judge other others, but much of bias happens hidden away from our conscious decisions. We all have bias. Our unconscious mind is wrong, often, especially on matters that truly would benefit from thinking rationally.

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